They are cuttings they may not have roots. During winter, please check your weather before place order. Customer need to purchase heat pack to get warranty. Our return policy is store credit/replacement. We don't refund.
Attention !!!, For Houseplants or Indoor plants, if your location's temperature is under 45 degrees, please purchase a heat pack or the warranty is waived. From December to February, our Handling time is 4 - 21 days. Transit time is 2-5days. Some Plants may be dormant during winter.