Ship with soil, full roots with soil but no plastic pot.
Full plant, rooted shipped with soil. NO POT INCLUDE
If tempurature is lower than 45 degree, please add heat pack. Our warranty is 1 week after the plant is delivered. We will replace any dead plants. We do not take claim after 1 week. Our warranty policy is 3 days. Customer must contact us within 3 days upon receiving the shipment. After that, we won't take any claim