The succulents are very fragile during transit. We will do our best to pack the plants. However, if there are broken leaves, we won't offer replacement or refund. Succulent are able to thrive from the branches. Please accept our policy before you make the purchase.
Due to the plants are in the nursery with control light and water, the color of the plants will be different from the photo when you receive them they will be green. However, the plant is red and green. You need to give it alot of sun, less water and they will turn back.
Attention !!!, For Houseplants or Indoor plant, if your location's temperature is under 45 degrees, please purchase heat pack or the warranty is waived. December to February, our Handling time is 4-14 days. Transit time is 2-5days. Some Plants maybe in dormant during winter. Our return policy is store credit/replacement. We don't refund. . Plant's height includes pot/Soil.
Plants in 4in or 6in pot are 3-12 months old
Plants in 1gallon pot are 2-3 years old ( 1-2.5 ft tall )
Plants in 2Gallon, 5GALLON pot are 3-5 years old ( Shrub is about 2-4 ft tall. Tree are about 3-6 ft tall) We may trim the plants to fit into the box
Most of Plants are shipped within 1-3 days. Some plants may take 18 days to get permit to ship to the customer's location. Please be patient
The plant may come without Plastic Pot
Warranty: We offer 3 days warranty upon arrivals
Some small damage such as minor broken branches, less than 30% dry flowers etc may not be reimbursed..